Job Description Account Service Representative . Quote new business Run Daily Report from each carrier for cancellations , renewals , expiration dates . Have New business signatures completed within 24 hours of binder . Issue certificates of insurance , billing issues , evidence of insurance , etc as needed Process Endorsements such as adding / removing vehicles , drivers , change mortgagee , as requested but not limited to what is mentioned above Keep a 24 hour or less turnaround time on emails , returning voicemails and any other communication Individual lines quoting needs to be done within same day Commercial quoting turnaround time should be 2-4 business days , with daily updates to the client . Manage AMS Client Center for all current clients Email Marketing Campaigns Set new birthday , renewal reminder campaigns , referral campaigns for new clients as sales is completed . Set Follow - ups for work needed to make sure assignments are 100 % completedQualifications and special skills required: Bachelor’s Degree Strong customer service and communication skills with excellent problem solving Excellent knowledge of English and Russian (Important) Excellent active listening and quick learning skills Working knowledge of Microsoft Office and ExcelCompetencies:People CollaborationSelf Leading by example Communicates effectively Accountability and Execution Manages ConflictMajority of work will be performed with citizens of the United States of America.Working hours: Night shift20:00 (Evening) - 05:00 AM (morning)Monday to FridaySalary - Net 1000-1500 AZNPlease mention Customer Service Representative on email`s topic.
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