About the role:As an Operations Specialist, you will be working closely with the Operations Managers and General Manager where your work will have a direct impact on the business growth through achieving business milestones and key metrics. Your daily adventures will include: Developing and implementing fleet policies and procedures to ensure compliance with legal, safety, and company standards Generating reports and providing recommendations for improving fleet efficiency and reducing costs. Ensuring all fleet operations comply with regulations. Analysing data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers. Developing and executing strategies to keep the churning rate at minimum levels Tracking and analyzing fleet performance metrics About you: 1-3 years of experience in operations or analytical position. You're a great communicator. You are analytical and have a data-driven mindset with excellent Excel skills. You have excellent spoken and written English and Azerbaijani. You're passionate about new technologies and ride-hailing
