We seek a customer-focused and detail-oriented Operations Coordinator to support our ride-hailing operations in Azerbaijan Sumqayit. As an Operations Coordinator, you will be crucial in the daily functions that impact supply growth and compliance.Location: Sumqayit, Azerbaijan Main tasks and responsibilities: Onboard new drivers onto Bolt's platform. Verify, maintain, organize, and audit driver and vehicle documentation. Address driver issues and queries in person and via email, finding effective resolutions. Support local operations teams in initiatives that drive supply growth and compliance. Engage with driver communities through events and ongoing communication. Share regional insights with the Operations Specialist and/or Operations Manager. About you: Must be located in Sumqayit! Minimum of 1 year of professional experience. Excellent communication and strong analytical skills, capable of simplifying complex issues. Strong customer focus with a passion for delivering exceptional customer experiences. Keen attention to detail and ability to quickly identify problems and good spoken and written English. Familiarity with computer tools and recognized as trustworthy. A background in sales or customer service is advantageous but not required. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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