IT Business analyst - Customer Digital Experience Tribe

IT Business Analyst plays a key role in analyzing and optimizing digital payment and transfer solutions for Birbank, the country's first digital bank, serving millions of users. The position involves working closely with cross-functional teams to define business requirements, enhance user experiences, and ensure seamless integration with financial systems. 3+ years of experience in IT Business Analysis, preferably in digital banking, fintech, or payment systemsStrong understanding of digital banking, fintech, payment systems and API integrationsExperience working in an Agile environmentExcellent analytical, communication, and documentation skillsAbility to translate business needs into detailed functional and technical requirementsProficiency in process modeling, requirements managementUnderstanding of modern software architectures and their business impact Opportunities for professional growth and developmentCompetitive salary and bonusesComprehensive insurance coverageSupportive work environmentVisa Premium salary cardCorporate discounts and eventsAdditional vacation daysDiscounted education and employee loansNew cozy studio office in Port Baku Tower 2Strong teamwork with Agile principles, regular team buildings and themed eventsMulticultural environment with foreign colleagues sharing their best experiences Analyze and document business and technical requirements for digital payment solutionsCollaborate with team to enhance payment productsEnsure payment systems align with business goals, compliance standards, and security regulationsCreate and maintain high quality process flows, functional specificationsWork closely with stakeholders to gather insights and improve product functionalityCollaborate with stakeholders to align business needs and technical solutionsConduct root cause analysis to prevent problems and improve system stabilityWork with microservices-based architectures to optimize business processesQuery databases, analyze structured data, and generate reports using SQLUse Postman to test APIs, analyze responses, and troubleshoot integration issuesWork professionally with REST APIs, ensuring seamless connectivity and efficiency in digital payment services